![]() ![]() This question is an opportunity to show your knowledge of the industry and how you can apply it. Are there any technologies that interest you in particular? Why? If the customer has already tried some solutions on their own, I ask them to walk me through those steps so I can see if I notice any differences in the way the software operates.” 3. This helps me gather all of the information needed to solve the issue as quickly as possible. I always start by asking them what they’re experiencing and if there’s anything else they want me to know before we begin troubleshooting. Use your answer to highlight your problem-solving skills, communication skills and ability to troubleshoot problems.Įxample: “I have experience working with customers who are having difficulties with their software. This question can help the interviewer understand how you would handle a customer that is having issues with their software and need assistance. How would you handle a customer that is having difficulties with their software and needs help troubleshooting? As a result, there are some issues that could have been solved more efficiently if only someone had known how to use their device better.” 2. There are still people who don’t know how to use their devices properly or even understand how they work. It’s also an opportunity for you to share your thoughts about what you think will happen next in the industry.Įxample: “I believe that we’re at a point where technology has become so advanced that it can be used as a tool to solve many problems, but I’m concerned that not everyone understands this yet. This question is a great way to gauge your potential co-workers’ opinions on the current state of technology and how you might fit in with them. What are your thoughts on the current state of technology? What is your experience working with developing software?Įxpand + 1.As a lab technician, how would you communicate findings from tests to developers?. ![]() How long have you been working in the IT industry?.How would you approach managing a project that was behind schedule?.Is this something you would be comfortable with? This position requires us to travel frequently.How would you respond to a customer who has a problem with their service?.Which areas of information technology are you most interested in?.If we were to call one of your previous managers right now, what would they say about you?.What are some of your strengths and weaknesses?.Tell us why you want to work at World Wide Technology. ![]() Have you ever worked on a project like this?
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